In 2010, branded content was one the largest trends among retailers and brands. In 2011, branded content shifted to branded entertainment. Now, in 2012, we’ll…
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With Facebook predicted to reach one billion!! users by August 2012 that is a lot of potential customers! As many users openly display their interests,…
Great article over at Mashable about turning your social customers into evangelists of your brand.”With the advent of social media channels, customer service has forever…
Facebook’s annual f8 developer conference promised a lot of things today, but one cool subset of them takes the most popular interaction on the site…
Using Facebook as a Fan Page This is by far one of the most powerful changes, in my opinion, to fan page functionality. Why? Before…
Smart article over on Small Business Bliss. You’ve probably heard it all before in a dozen different places, but maybe never as succinctly. Here are…
UserEcho is a web-app that provides a useful way for companies to solicit feedback from customers online. Businesses of all sizes can get feedback from…
Interesting read for those clients of ours with Facebook pages (which is nearly everyone!). This PDF file was released by Facebook themsleves and contains a…
Twitter is filled with potential for businesses, but a Twitter account is only as good as its content. Sometimes just observing how top businesses take…
Came across this informative article over on All Facebook about marketing your business page on Facebook. Do it well, the benefits are: Engagement: Greater interaction…